T&C

My commitment to you

• Your bike will be inspected on arrival.

• You will be advised on what work is considered essential (safety), desirable, (improved operation) and optional (cosmetic, aesthetic).

• Agreed work will be carried out to a high standard, completed on time.*

• You will be notified of any additional costs^ which emerge after initial inspection.

• Your approval will be obtained before any extra work is undertaken.

• You will be contacted as soon as your bike is ready for collection.

• When at BrawBikes, your bike will be held securely.

*Standard turnaround time is 48 working hours.

^Common issues include seized parts, missing internal cable routing, additional parts.

Your agreement with BrawBikes

• You agree that BrawBikes will carry out work to your bike as agreed with you at inspection.

• You will pay for your bike at the time agreed.*

• You agree that BrawBikes will hold contact details on a secure database for record keeping purposes.

• No details will be passed to any third party. Records held will be in compliance with the Data Protection Act (1998).

*Due to the small size of the business, storing bikes beyond agreed delivery date will adversely affect my work.

A storage fee of £5 per night will be applied to bikes which are not delivered back at the agreed time.